Go beyond with Genesys at G-Force 2007 – Asia Pacific’s premier contact centre event! We’ll take you and your contact centre BEYOND what you’ve ever imagined. Join us at the Crown Casino in Melbourne on August 14–16.

		Extend the strategic impact of the contact centre across your business, driving increased revenues and customer loyalty.

		Improve the customer experience and address the increasing demand for blended, multi-channel customer service – from web chat to click-to-call to SMS and beyond.

		Get the latest breakthroughs and best practices for delivering the Genesys Dynamic Contact Centre of the future.

		Hear from leading experts in the industry and network with Genesys users from organisations worldwide.

		Increase your contact centre and customer service knowledge at more than 40 business and technical sessions.

		Evaluate the latest solutions and innovations from Genesys and its partners in the Interaction Pavilion.

Whether you're a contact centre manager, IT professional or customer service executive, G-Force 2007 has something for everyone.