WELCOME
 


go BEYOND the norm, expect the unexpected and realise your potential at
G-Force APAC 2008, 12-14 August 2008.

 

Last year, over 900 delegates discovered new ways to engage their customers and increase the business impact of their contact centres.

 

This year, we’ll explore today’s empowered consumers and how you can capitalise on new communications channels and increased business intelligence to drive efficiency, increase revenue and deliver a customer experience that drives long-term loyalty.

 

Don’t miss Asia Pacific’s essential customer experience event of the year!

 


Why attend G-Force?

G-Force provides opportunities for you to:

  • Enhance and sharpen your skills and industry knowledge
  • Listen to and meet with industry experts to share best practices and hear about innovation
  • Learn about and experience the latest contact centre and customer service solutions and demonstrations
  • Understand the changing face of today’s consumers and how you can make the most of new ways to engage customers
  • Network with peers and Genesys users to discuss challenges, successes and future plans
  • Explore the benefits and impact of new technologies on your contact centre operations
  • Educate all key employees, including contact centre managers, customer service executives and IT professionals with up-to-date and relevant solutions to enhance your organisation’s performance
  • Access Genesys’ experience, expertise, and innovation to learn how you can realise the full potential of your contact centre and beyond

 

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Countdown to G-Force APAC

 

“I have attended G-force for 5 years running and continue to be impressed by the speakers and network of people Genesys makes available in one venue. This event gives ASB a wonderful opportunity to share dialogue with many industry leaders and help build the knowledge within our team to ensure we maintain a competitive advantage.”

Stuart McKinnon
ASB

 

“Very professional and polished event. Excellent content and presenters. Will be back next year.”

Danielle Mair
MBF

 

G-Force APAC '08 Gala Dinner